FAQ

Have questions about refinancing your auto loan with OpenRoad Lending? We’ve got answers. Find the information you need below.

Before You Apply

Basic requirements to qualify for our refinancing program include the following:

  • You must have a minimum gross monthly income of at least $1,500
    (Income from Uber or similar Taxi services does not qualify)
  • The payoff amount of your current auto loan must be between $7,500 and $100,000
  • OpenRoad will finance a vehicle up to eight model years old or newer
  • The vehicle must have 140,000 miles or less

We do not offer refinancing for:

  • Commercial vehicles, motorcycles or recreational vehicles
  • Oldsmobile, Daewoo, Smart Cars or Isuzu vehicles
  • Trucks or vehicles larger than 3/4 ton
  • Vehicles that are no longer being manufactured
  • Applicants who are self-employed

OpenRoad Lending Loan Care Agents are available to assist you Monday through Friday from 8am CST to 7pm CST at 888-536-3024.

With OpenRoad Lending there’s no obligation to apply, hidden costs and application fees. Upon approval, receive a free, no-obligation quote so you can choose the auto loan that is right for you.

Each state imposes a title transfer fee that ranges from $0 to $100, depending on the state in which you reside. This fee is charged by your state, not OpenRoad Lending. We will pay this fee on your behalf and add it to your final loan amount.

In most cases, you’ll receive a loan decision within one minute  of submitting your online auto loan application. Once approved, you’ll be able to instantly review your loan offer.

After you are approved

You’ll be able to download your refinance loan package. Your loan package will include specific instructions to complete the refinancing process. Requirements will vary by customer, but generally you will need to sign a Loan and Security agreement, give us information about the current loan you are refinancing, and provide proof of your current income.

Soon after you are approved, you’ll have the ability to download your Refinance Loan Package immediately either by DocuSign or by signing into our website.

If using DocuSign then your completed loan documents will be returned to us automatically. You can also fax your completed refinance loan package to 866-228-8446. If you reside in a title holding state, please overnight the original title to:

OpenRoad Lending
5555 Beach Street – Suite 4100
Fort Worth, Texas 76137

If all your documents are complete and accurate, it should only take 7-10 business days to complete your loan and issue the funds to your previous lender. If documents are incomplete or inaccurate, we will contact you and additional time will be needed to process your loan. After we receive and process your completed documents, we’ll send you a welcome letter indicating that the refinance process is complete. Don’t delay, because your approval is only good for 30 days.

In most cases, you will receive a loan decision within minutes of submitting your online auto loan application. Once approved, you’ll then be able to instantly review your loan offer while still online.

Your current lender will refund any overpayment directly to you once they receive the payoff funds from OpenRoad Lending. Each lender is different on the amount of time it takes to issue these refunds. Once we have all of the required documentation from you, OpenRoad will attempt to get the payoff sent to your previous lender within 10 business days.

The due date of your monthly payment will be specified in your welcome letter. Your first payment will be due 30 after OpenRoad Lending finalizes your loan.

Don't see what you need?
Just call 888-409-1903 to speak to an OpenRoad Refinance Specialist.

Real Customers. Real Savings!